Friday, May 20, 2022

NLEX vows to elevate motorist experience

Jan 26, 2022 @ 11:25
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With over 119 million motorists served last year, NLEX Corporation has vowed to elevate motorists’ experience on its expressways through its system enhancements and programs planned for 2022.

These include the installation of RFID early detection feature, installation and software upgrade of RFID card readers or contactless terminals, upgrade of system servers, and replacement of toll lane equipment — all aimed at improving the service to customers.

“It is imperative for us to serve our customers well,” said J. Luigi Bautista, president and general manager of NLEX Corporation.

“We are innovating and adapting accordingly to improve our operations so we can provide customers with a quick and seamless experience both in our expressways and digital channels,” he added.

About 29 more toll lanes will be equipped with enhanced scanners for faster RFID detection and additional 50 toll lanes will have new contactless terminals where customers can tap their Easytrip card to process their RFID transactions.

Once completed, a total of 217 toll lanes will now have RFID early detection features and 258 toll lanes with contactless terminals.

System servers will also be upgraded, while traffic control gates, as well as lane status and toll fare indicators in 187 toll lanes will be replaced for increased efficiency.

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